Comments, enquiries - just get in touch with the Customer Relations Team

Telephone:  +254 734 104747 / +254 711 024747, 24 hours, Monday to Friday, except public holidays.

Please note that the offices are closed from13:00pm EAT ( East African Time) onwards on Christmas Eve and New Year`s Eve.

Alternatively, you can contact the Customer Relations Teams by email at  customer.relations@kenya-airways.com